Refund policy
14-day right of withdrawal. You can cancel your purchase within 14 days of receiving your order, without giving a reason.
How to return
- Email joel.klasen@gmail.com within 14 days of receiving your order. Include your order number and say that you want to return it.
- Send the item back within 14 days of your email to: Bunkersand Studio, Fältvägen 3, 761 41 Norrtälje, Sweden.
- You pay for the return shipping.
Items must be unused and in the same condition as when you received them. You may try them on as you would in a store.
Refunds. We refund the price of the item and the original standard shipping within 14 days of your cancellation. We may wait with the refund until we have received the item back.
Wrong or faulty items. Email us a photo and your order number. We will send a new one or refund you, and we cover the shipping. Under Swedish consumer law you can complain about faults for up to three years after purchase.
Exchanges. We do not do direct exchanges. Return the item and place a new order. Each product page has a size guide.